Refund Policy for Flux Video AI

Refund Policy for Flux Video AI
Last Updated: 2024.09.17
1. Introduction
Welcome to Flux Video AI ("we," "our," or "us"). This Refund Policy explains how we handle refunds for purchases made on our website (https://fluxvid.com) and our services.
2. Refund Eligibility
We offer refunds for purchases made within 30 days. To be eligible for a refund, you must request it within 30 days of your purchase. Refunds are not applicable for any usage beyond the trial period.
3. Non-Refundable Items
Certain types of items are exempt from being refunded, including:
- Digital products once downloaded or accessed
- Subscription fees after the trial period
4. Refund Process
To initiate a refund, please contact us at [email protected] with your order details. Once your request is received and verified, we will process your refund and notify you via email.
5. Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
6. Contact Us
If you have any questions about this Refund Policy, please contact us at: [email protected]